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What are the frequently asked questions?

Frequently Asked Questions (FAQs) 常见问题

How fresh are your items? 您的食品有多新鲜?

Our yellow noodles, bee tai mak and laksa noodles arrive by 4am daily while our tau kwa, handmade fishballs and full complement of kway teow items arrive by 7.30am daily. Frozen Food are restocked weekly.  

我们的黄面,老鼠粉和粗米粉每天4点进货,而豆干、手工鱼圆、幼果、中果和河粉7点半到。冷冻产品每星期采购一次。

 

Where is our daily restocked items from? 您的食品从哪里采购?

They’re from Bedok. 

从勿洛。

 

Is there a delivery service? 您有提供送货服务吗?

Our current delivery areas are Pasir Ris ($4), Tampines&Changi($5), Bedok/Bedok Reservoir($6), Hougang/Sengkang/Punggol($8). Delivery slots are limited to Monday to Saturday afternoons and evenings depending on stock availability.

我们的送货区暂时限于巴西立(4元),淡滨尼/樟宜(5元),勿洛(6元),后港/盛港/榜鹅(8元)。依据存库的情况,送货时间限于星期一至六的下午和傍晚。

 

What is the cut-off time for next day delivery? 隔天送货订单的限制时间是?

The daily cut-off time for next-day delivery is 4pm.

每日的隔日送货订单将于当日下午4点停止。

When can self-collection orders be picked-up? Is there any cut-off time to order? 何时可以去领取自取订单?订单有时限吗?

All online orders will be ready after 1pm or 1 hour after invoice is issued based on availability of stock.   The daily ordering cut-off time for pickup from store on the same day is 2pm. Pickup from store orders after 2pm may be collected from 7am onwards the next day.

全部的网上订单将可在当日下午1点之后或确认订单一小时后于商店领取。网上可购得的食品于存货有限。每日的隔日送货订单将于当日下午4点停止。每日的当日自取订单将于当日下午2点停止。2点过后的自取订单可以在隔日上午7点起自取。

 

Is online ordering the only way to purchase items? 只能从网站订购食品吗?

No. You may order through our facebook page or our whatsapp number but both will again be subject to acknowledgement of the order and stock availability.  

不。您可以从我们的脸书页面或whatsapp号码订购食品。同样也可在确认订单一小时后于商店领取。可购得的食品于存货有限。